Privacy Policy for Disney Yatra - 2024

1. Introduction

Welcome to Disney Yatra . We understand and respect the importance of privacy for our users. This Privacy Policy outlines how Disney Yatra collects, uses, discloses, and protects personal data collected from You through the website []( any other customer touchpoints. Confidentiality of information provided by You will be maintained. Disney Yatra includes its Subsidiary Companies.

2. Applicability

This Privacy Policy applies to any person who books/purchases/intends to purchase/enquire about any services made available by Disney Yatra through its website, offices, including corporate office, branch offices, and preferred sales partners. By making a booking or submitting Your personal data via the website or any offices, You agree to the transfer, storing, or processing of such information. If You do not agree to Disney Yatra’s use of Your personal data, we cannot accept Your booking, and You should not use the website.

3. Collection and Use of Personal Information

You may be asked for personal information, including but not limited to name, address, email address, telephone number, date of birth, credit/debit card number (in encrypted form), banking details, Aadhar Details, PAN Details, Visa-related Documents, Passport Details, mobile number, Professional details, etc., anytime while making a booking via the website or any other customer touchpoints. We may collect details of Your computer and visits to this Site for system administration purposes and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. In some cases, we may also need to collect more sensitive personal data such as information regarding Your medical conditions, disabilities, and special requirements along with medical Certificates supporting the same. This information is collected in order to arrange for the services You are requesting and may be used internally for research, analysis, and auditing.

4. Purpose of Collecting Personal Information

The predominant purpose of collecting, storing, transferring, or sharing information is to:

- Communicate with You regarding bookings/purchases.

- Send booking confirmations.

- Keep You updated regarding transaction status.

- Send tour-related information.

- Send verification/alert message(s) or email(s).

- Notify and update changes in bookings.
- Resolve complaints and disputes.

- Allow our customer service department to contact You.

- Detect and prevent fraudulent or criminal activity.

- Carry out our obligations arising in connection with any contracts entered into between You and us, or between You and a third-party supplier.

- Ensure that content from the website is presented in the most effective manner for You.

5. Cookies

This Site uses cookies to distinguish You from other users. Cookies are small pieces of information stored by Your browser on Your device's hard drive. You can control and delete how and whether cookies will be accepted by Your browser, but disabling them may affect the functionality of this website. By accessing the website, You consent to our use of cookies.

6. Third-Party Website Links

You may be offered automatic links to other internet websites at various points. We take no responsibility for these other websites or any information contained in them. Please review the Terms and Conditions and privacy policies before submitting any personal data to these other websites.

7. Parties with Whom Your Information is Shared

In order to improve service efficiency, Your personal information may be shared with our Holding Company, Subsidiary Company, associate Companies, Subsidiary of our Holding company, or an entity which controls, is controlled by or is under common control. We may share Your personal information with our Service Providers, Business Partners, and third-party suppliers involved in fulfilling Your booking. You authorize us to share Your information with the said service providers.

8. Marketing Use

We may use information generated from an enquiry or a booking/purchase made by You to contact You with information and offers relating to our products. You can opt-out of marketing communications by sending a request to >

9. Data Protection and Security

While no system is full-proof, we have stringent security measures in place to protect Your data. Information transmitted via the internet is at Your own risk. We use SSL (Secure Socket Layer) Technology to encrypt all transmitted information.

10. Changes to this Privacy Policy

By using the site or storing any data/information, You agree to comply with the latest revised privacy policy. The contents of this Privacy Policy are subject to change at any time without notice. If You believe that we have not adhered to the Privacy Policy, please inform us by e-mail, and we will take reasonable efforts to promptly determine and resolve the issue. --- Please ensure that you review and customize this privacy policy according to your specific business practices, legal requirements, and any other relevant considerations.